Lifestyle

Outdoor

Skate

Snow

Backpacking

Hiking

Snowboarding

E-Com Operations Manager

Logistics, Shipping & Operations

<p>15 years of experience in the outdoor and snowboard industries, ranging from copywriting to coaching to e-commerce. </p>

Interact with customers through all modes of communication regarding product advice and order support.

Create SOP documents, train and advise staff.

Problem solve error issues, collaborate with web developers and software administers to implement changes to improve workflow and customer experience. 

Collaborate with  3PL warehouses, the logistics team, warranty, marketing, and wholesale departments to  solve customer issues and find solutions to meet their needs. 

CUSTOMER SERVICE MANAGER

Jessica Albery is an E-Com Operations Manager at NIDECKER NA in Reno, NV. View their experience, skills and work history on Malakye — the professional network…

Jessica Albery — E-Com Operations Manager at NIDECKER NA

Jessica Albery

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