Sean Lafferty

Profile background

Sean Lafferty

Profile avatar
Product-focused in the outdoor industry | Tech Packs, Vendor Coordination, & Product Development Cycles
Seattle | United States

Skills

No information

Interests

Music
Mountain biking
Snowboarding
Skateboarding
Art

Industries

Lifestyle
Snow
Bike
Outdoor

Work experience

Iam A Freelancer logo

Iam A Freelancer

Artist, Writer, Graphic Designer | 07/2012 - Current

- Maintain an ongoing personal art practice and share work publicly through gallery shows, self-published books, a Substack newsletter, and an online portfolio - Coordinate with print vendors to produce self-published books and sticker runs, managing specs, proofs, and print quality from file to finished product - Partner with clients in and out of the action sports and lifestyle space as a creative collaborator, shaping visual direction and concept alongside brand goals for applications including apparel graphics, social media posts, banner designs, and catalog layouts - Develop original illustration and design work from initial concept through final art, drawing on an independent practice in printmaking, drawing, and painting
Rad Power Bikes logo

Rad Power Bikes

Service Advisor | 05/2025 - Current

- Troubleshoot mechanical and electrical issues on customer bikes, translating customer-reported problems into clear documentation for mechanics - Evaluate warranty claims and make determinations - Proposed and implemented a new service fee structure, identifying revenue already supported by existing customer expectations where none had been captured before - Redesigned physical inventory layout and appointment scheduling process to improve consistency and mechanic productivity - Launched new customer education classes to build community engagement - Perform hands-on repairs including brake adjustments, flat repairs, shifting adjustments, freewheel replacements, electrical component swaps, etc…
COAL Headwear logo

COAL Headwear

Graphic Designer/Product Coordinator | 04/2022 - 02/2024

- Built and maintained tech packs then worked directly with overseas vendors in Shanghai to keep production accurate and on schedule - Evaluated samples and physical submits for color, quality, and construction, catching issues early to protect delivery timelines - Collaborated with sales and clients to turn creative direction into manufacturable designs within budget and fabrication constraints - Collaborated with sales and clients to turn creative direction into graphics for use on clients’ headwear projects - Built an Illustrator swatch library matching supplier fabric colors to speed up mockups and approvals - Managed supplier fabric/trim reference materials - Edited product photography in Photoshop for the wholesale catalog and site - Spearheaded a rebuild of the team's file and project workflow in Asana, facilitating a graceful move to a fully dispersed, remote team
C3 Worldwide logo

C3 Worldwide

Warranty and Customer Service Representative | 01/2022 - 06/2022

-Evaluated warranty claims and provided technical product support via email, phone, and web portal, resolving customer issues and disputes -Built a parts compatibility guide and binding anatomy posters using Adobe InDesign and Photoshop, giving staff a fast reference for identifying components across product generations -Reorganized and labeled warranty parts stock, improving turnaround time for warranty orders and inventory counts -Used deep product knowledge to match customers with effective replacement parts for legacy bindings
Fogland Studios logo

Fogland Studios

Screen Printer | 01/2019 - 01/2022

- Mixed water-based and discharge screen printing inks to match design specifications using the Pantone system, ensuring color accuracy across production runs - Printed garments on a 4-arm press with flash and conveyor dryer, and flat stock on vacuum table presses - Selected, coated, exposed, and cleaned screens as part of full production setup - Ensured orders were printed, packed, and delivered on time and in correct quantities using the shop's project management system - Helped build out and organize studio production space
The Vera Project logo

The Vera Project

Screen Print Committee Co-Chair | 06/2018 - 04/2019

-Co-led the screen print education program, managing committee operations and volunteer development. -Worked with other co-chair to facilitate communication between screen print committee and Vera Project staff and board -Created documents outlining screen print committee functions, structure, and bylaws -Helped improve volunteer-to-instructor pipeline by clarifying stages, expectations, and goals
Kirkwood Mountain Resort logo

Kirkwood Mountain Resort

Snowboard Instructor | 11/2007 - 04/2011

-Taught snowboarding to adults and children with skill levels ranging from beginner to advanced -AASI certified level 1 instructor (was halfway through level 2 certification when an injury interrupted the process) -Was Kirkwood’s most requested snowboard instructor in 2008 -Taught skiing to beginners
Zumiez logo

Zumiez

Retail Associate and Assistant Manager | 05/2006 - 09/2007

- Started as a Retail Associate specializing in snow goods, then helped build out and open a new store location as Assistant Manager. - Sold $100,000 in merchandise in 2006, earning recognition through Zumiez's 100k program - Attended Zumiez's Bay Area snow product conference, building product knowledge across the snow category - Helped open a new store as Assistant Manager: supported staff toward sales goals, ensured merchandising met corporate visual standards, and opened/closed as keyholder
NetworkingJobsCompaniesAbout UsLog Out
Malakye logoPrivacy PolicyUser Agreement