Sean Lafferty

- Maintain an ongoing personal art practice and share work publicly through gallery shows, self-published books, a Substack newsletter, and an online portfolio - Coordinate with print vendors to produce self-published books and sticker runs, managing specs, proofs, and print quality from file to finished product - Partner with clients in and out of the action sports and lifestyle space as a creative collaborator, shaping visual direction and concept alongside brand goals for applications including apparel graphics, social media posts, banner designs, and catalog layouts - Develop original illustration and design work from initial concept through final art, drawing on an independent practice in printmaking, drawing, and painting

- Troubleshoot mechanical and electrical issues on customer bikes, translating customer-reported problems into clear documentation for mechanics - Evaluate warranty claims and make determinations - Proposed and implemented a new service fee structure, identifying revenue already supported by existing customer expectations where none had been captured before - Redesigned physical inventory layout and appointment scheduling process to improve consistency and mechanic productivity - Launched new customer education classes to build community engagement - Perform hands-on repairs including brake adjustments, flat repairs, shifting adjustments, freewheel replacements, electrical component swaps, etc…

- Built and maintained tech packs then worked directly with overseas vendors in Shanghai to keep production accurate and on schedule - Evaluated samples and physical submits for color, quality, and construction, catching issues early to protect delivery timelines - Collaborated with sales and clients to turn creative direction into manufacturable designs within budget and fabrication constraints - Collaborated with sales and clients to turn creative direction into graphics for use on clients’ headwear projects - Built an Illustrator swatch library matching supplier fabric colors to speed up mockups and approvals - Managed supplier fabric/trim reference materials - Edited product photography in Photoshop for the wholesale catalog and site - Spearheaded a rebuild of the team's file and project workflow in Asana, facilitating a graceful move to a fully dispersed, remote team

-Taught snowboarding to adults and children with skill levels ranging from beginner to advanced -AASI certified level 1 instructor (was halfway through level 2 certification when an injury interrupted the process) -Was Kirkwood’s most requested snowboard instructor in 2008 -Taught skiing to beginners

- Started as a Retail Associate specializing in snow goods, then helped build out and open a new store location as Assistant Manager. - Sold $100,000 in merchandise in 2006, earning recognition through Zumiez's 100k program - Attended Zumiez's Bay Area snow product conference, building product knowledge across the snow category - Helped open a new store as Assistant Manager: supported staff toward sales goals, ensured merchandising met corporate visual standards, and opened/closed as keyholder